General info

Welcome to Adaline Bell! We offer a wide range of high-quality and stylish pieces to suit any taste.

We are very passionate about jewelry and we are dedicated to offering high-quality, stylish pieces that will add a touch of sophistication to any outfit.

We carefully curate our collection to ensure that we have something for everyone, whether you're looking for a simple pair of earrings or a statement necklace. All of our pieces are made with the finest materials and attention to detail, so you can feel confident in the quality of your purchase.

We look forward to helping you find the perfect piece to add to your collection. Whether you're looking for the perfect gift for a loved one or a special treat for yourself, we have something for everyone.

Thank you for choosing Adaline Bell! ❤️

At Adaline Bell, we strive to provide you with beautiful accessories that enhance your style and make you feel special. However, it is important to note that our jewelry pieces may not be made of pure gold or silver.

While we take great care in selecting materials and ensuring quality, some individuals may experience allergic reactions to certain metals. We advise customers to discontinue wearing our jewelry immediately if any allergic reactions occur and seek medical advice if necessary.

Additionally, please be aware that certain factors, such as exposure to moisture, chemicals, or individual body chemistry, may cause our jewelry to change color over time. If you notice any changes in color within two months from the date of purchase, we are pleased to offer a free replacement as part of our commitment to your satisfaction.

For more information on how to care for your jewelry, please visit this link.

Your comfort and satisfaction are our top priorities, and we appreciate your understanding of these important considerations.

Thank you for choosing Adaline Bell for your jewelry needs. 💗

You can send us a message using our Contact Form which you can find by clicking HERE.  

We'll ensure to get back to you within 24 hours any day of the week!

We're looking forward to chatting with you soon!

We are an international company, but our main office is based in Copenhagen, Denmark (Europe).

We ship from our overseas fulfillment center to keep prices low, with a free shipping or all orders.

We also have free returns so you don't have to think about expensive return costs, and a 100% Happiness guarantee that you can read more about HERE.

Thank you so much for visiting our store and we hope you'll find some fantastic jewelry (that we're sure you'll love)! ❤️

Adaline Bell adheres to the highest industry standards to protect your personal information.

When purchasing from our store, your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), and therefore fully protected. 

Your credit card information is only used to complete the requested transaction and is not subsequently stored.

You can read more information from our Privacy Policy and Terms of Service.

Happiness Guarantee, Returns & Exchanges

We at Adaline Bell were tired of buying jewelry that does not suit our style and having to pay additional return shipping costs and sometimes not even being able to receive a refund at all. 

That's why we've decided to take full responsibility for our products, and include a 100% happiness guarantee: 

If you don't absolutely LOVE your new jewelry, just send it back within 30 days after you receive it, for a full refund!

✓ 30-day Money-Back Guarantee

✓ Hassle-Free Returns

✓ World Class Customer Support

If you are not happy with your new jewelry, return it for a full refund. Free of charge!

That is the Adaline Happiness Guarantee. 

Enjoy risk-free shopping! ❤️

Best regards,
The Adaline Bell Team

Our Return Policy is simple and straightforward:

We offer a 30-day, no-hassle refund policy. If for any reason you are not satisfied with your purchase, simply contact us within 30 days of receiving your order to initiate the return process. Free of charge!

✓ 30-day Money-Back Guarantee

✓ Hassle-Free Returns

✓ World Class Customer Support

With our free returns policy, you can shop with confidence knowing that you have the option to return your purchase if it doesn't meet your expectations! ❤️

If you have any questions or concerns about our return policy, please don't hesitate to contact us.

To exchange a product, reach out to us by using our Contact Form that you can find HERE.

We'll get back to you within 24 hours to help you with the exchange. Talk soon!

At our online jewelry store, we offer free returns for all of our products.

Simply contact us to initiate the return process, and we'll provide you with instructions on how to send the item back to us.

To make a return, reach out to us by using our Contact Form that you can find HERE.

We'll process your refund as soon as we receive the returned item and make sure that you receive your money back as quickly as possible.

Please allow 2-4 days for us to process your returned merchandise after it has been received. 

Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

Orders and shipping

We will be happy to help you!

Just send us a message using our contact form that you can find HERE, and we will help you as soon as possible!

Yes! We ship to the majority of the world.

If you have any questions, or if you can't seem to choose your region at checkout, then send us a message by using our contact form that you can find HERE.

We'll get back to you within 24 hours to help you.

Since all of us have a strong emotional connection to new and unique pieces of jewelry, we want it to be accessible to everyone. ❤️

From that reason, we offer FREE worldwide delivery for all orders!

On top of that, we offer free returns & exchanges, and a 30-day happiness guarantee.

Here you can read more about our Hassle-Free Returns, and here you can find additional information about our Happiness Guarantee.

In order to keep our products super affordable, we use Economy Shipping (with Tracking) and ship straight from our fulfillment partner located close to our factories. Please allow 5-14 business days for your order to arrive. 

We promise it will be worth the wait! ❤️

You will receive a tracking number to follow the journey of your new jewelry and you can always contact us using the contact form on our contact page

You will receive your order confirmation at the email address provided when placing your order.

You should receive it within 24 hours of placing your order. If you do not receive an order confirmation within 24 hours, please check your spam folder.

If it's not there either, please reach out to our customer support team using our contact form - we'd be happy to help!

Once your package has shipped from the warehouse, you will receive an email with a tracking link where you can follow your order and see when it's expected to arrive at your address.

Please note that your tracking information should arrive roughly 48 hours after your order has been placed.

If you're waiting for your shipping confirmation including your tracking link, remember to check your spam folder as emails sometimes may be sent to spam.

If you still haven't received your tracking information within 3-4 days, please feel free to contact us - we will be happy to help you track your package.

Note - In order to keep our products super affordable we use Economy Shipping (with Tracking) and ship straight from our fulfillment partner located close to our factories. Please allow 5 - 14 business days for your order to arrive.

Once your order has been completed, the order goes almost immediately to processing, and then it’s sent to the warehouse to ship.

But send us a message via our Contact Form as soon as possible, then we'll find a great solution!

Once your order has been submitted successfully, the order goes almost immediately to processing, and then it’s sent to the warehouse to ship.

To get your order to you as fast as possible, no changes can be made at this stage.

But please contact us as soon as possible to see if we still have time to find a solution.

Otherwise, we’d be happy to help you with a return when your order arrives at your address. Read more about our Hassle-Free Returns HERE.

Always remember to double-check your address before completing your order.

If you have accidentally entered the wrong address, you can contact us HERE.

Please note that we can't guarantee that we can change that address, as the warehouse works hard to ship all orders as quickly as possible.

This means that the package may be shipped before we reach your email.